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Caretaker conventions now in place

Ahead of the 2025 federal election the Australian Government has assumed a caretaker role.

We are operating in accordance with caretaker conventions. 

Get support

If you, or someone you know, has been impacted by or is concerned about a child's safety, there are services and resources available to help.

If you need information or resources for reporting child safety concerns, please visit our dedicated Make a report page.

The National Office for Child Safety (the National Office) provides national leadership to develop and deliver national policies and strategies to increase children's safety and prevent harm to them, with a particular focus on child sexual abuse.

The National Office does not investigate criminal matters, deliver child protection services or provide direct support services. However, help is available - contact details for support services are listed below, and you can find out how to report child sexual abuse on our Make a report page. 

Non-English speakers can access these services through the Translating and Interpreting Services (TIS) by calling 131 450. TIS is available 24/7. 

If you are deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you. The NRS is available 24/7.

Information relating to child safety and protection may bring up strong feelings for some people. Remember, you are not alone. If you need assistance or support, contact details for dedicated support services are below.

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Ask Izzy
Type of service
Advocacy
Counselling
Information
Specialist services
People with disability
The Disability Advocacy Finder (the finder) at the Ask Izzy website is a web-based application that has been developed to assist people with disabilities, carers and their families to search for Commonwealth and state and territory government funded disability advocacy agencies. The finder can connect people in need with services across Australia providing housing, family violence support, counselling and much more. When using the finder, describe the service you are looking for, such as ‘disability advocacy’, then you can filter by postcode, town or suburb to find your nearest provider.
Webform:

The AskIzzy webform can be used to search over 400,000 support services. 

Australian Sexual Assault Services Directory
Type of service
Advocacy
Information
Specialist services
Victims and survivors
The Australian Sexual Assault Services Directory, hosted by the National Association of Services Against Sexual Violence, provides access to a diverse range of specialist organisations who provide prevention and response services to people who are at risk or experience sexual violence in each state and territory.
Phone:

(03) 5025 5400

Webform:

Contact the National Association of Services Against Sexual Violence via their webform.

If you or a child are in immediate danger, call Triple Zero (000).

Information on reporting child safety concerns can be found on our Make a report page.

Get support

The information on this website may bring up strong feelings and questions for many people. There are many services available to assist you. A detailed list of support services is available on our Get support page.

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National Office for Child Safety (NOCS)

We acknowledge Aboriginal and Torres Strait Islander peoples as Custodians of Australia and pay our respects to Elders, past and present. We acknowledge their ongoing connection to land, sea and communities throughout Australia, and their contributions to the lives of all Australians. We pay respect to the Ngunnawal people and other people and families with connections to the Australian Capital Territory where the National Office is based.

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